Why is quality important
The objective for any business is to make money, not only to just make a profit, but grow and for this you need returning customers, you want to grow a customer base, you want a product that people will buy, and in return, re purchase from your business. With business you should not focus on profits alone but the quality of your product then your customers will return. For us, at Shop Mrs Claus and Santa we look at the big picture, Quality, customer service before and after purchase and making a profit to then give you better quality products. Quality holds weight.